Angry Parents

Quick Tip: Angry Parents

Dealing with angry parents is part of the job. We’re here to educate and not make everyone happy. Step 1 is to be proactive and respectful from the beginning. Usually a parent becomes angry or hostile for a clear reason that usually has to do with their child being unfairly treated or for needs not being met. Developing a respectful and collaborative partnership can help to avoid the drama of conflict. Although if the parent is not happy about something with their child, don’t take it personally—just take care of it. It is human nature for a parent to protect their child. Most of the time they are simply advocating for their child—which is what any of us would do. However, sometimes…some parents are just a little off their rocker. The main rules to remember is to never show fear, always remain strong and composed, and never let any parent or student “get under your skin.” If you have tried to be proactive, reasonable and respectful…respectfully END the discussion, get out of the situation and go straight to the office. Finally, ask for an administrator to be in any future meetings with that parent.

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